Privacy Policy
Effective Date: 25th April 2025
Arcenex Technovative Pvt Ltd (“we,” “us,” or “our”) is committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.
Who We Are
Arcenex Technovative Pvt Ltd is a [describe your business – e.g., software development, Web developement, Mobile application development and digital innovation company based in Nayagarh, Odisha, India.
If you have any questions regarding this policy or how we handle your personal data, please contact:
Data Controller: Arcenex Technovative Pvt Ltd
Email: [email protected]
Address: Plot No-111/352,Baigunia, Khandaparagarh, Nayagarh- 752077, Orissa, India.
What Personal Data We Collect
We may collect and process the following personal data:
- Name and contact details (email, phone number)
- Business information (company name, position)
- IP address and device/browser information
- Website usage data (via cookies or analytics tools)
- Payment and billing details (handled by secure third-party processors)
- Any information you voluntarily submit through forms or communication
Legal Basis for Processing
Under the GDPR, we rely on the following lawful bases to collect and use your personal data:
- Consent: When you explicitly agree to data processing (e.g., newsletter sign-up)
- Contract: When data processing is necessary to fulfill a contract with you
- Legal Obligation: To comply with applicable laws and regulations
- Legitimate Interests: To operate and improve our services, protect security, or prevent fraud
How We Use Your Information
We process your personal data to:
- Provide and manage our services
- Respond to your queries or requests
- Send updates, offers, or marketing (only with your consent)
- Improve website functionality and user experience
- Comply with legal or regulatory requirements
Sharing Your Data
We do not sell or rent your personal data. We may share it with:
- Service Providers: Third-party vendors who support our operations (e.g., hosting, analytics, email, payment processors)
- Legal Authorities: When required by law, regulation, or legal proceedings
- Business Transfers: In the case of merger, sale, or acquisition
All third-party processors are GDPR-compliant and only process your data as instructed by us.
International Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
Data Retention
We retain your personal data only as long as necessary for the purposes stated in this policy or to comply with legal obligations. Once data is no longer needed, it is securely deleted or anonymized.
Your Data Protection Rights
Under the GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict or object to data processing
- Restrict or object to data processing
- Data portability (receive your data in a structured, machine-readable format)
- Withdraw consent at any time
To exercise these rights, contact us at [[email protected]].
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze traffic and usage
- Remember preferences
- Personalize content
- Personalize content
You can manage cookie settings through your browser or via our cookie banner (if implemented). For full details, see our [Cookie Policy].
Security of Your Data
We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access control, and regular security audits.
Third-Party Links
Our website may contain links to external sites not operated by us. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at:
Arcenex Technovative Pvt Ltd
Email: [email protected]
If you are a resident of the EEA and believe your data has been handled unlawfully, you have the right to lodge a complaint with your local Data Protection Authority.